Terms of Use

Last Updated: January 2024

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website.

Use of Website

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website
• Interfere with or disrupt the website or servers connected to it
• Transmit any viruses, malware, or other harmful code
• Collect or harvest any information from the website without authorization
• Use the website to send unsolicited communications

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of gentle-sparrow or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Tour Bookings and Services

Information about tours and services on this website is provided for general informational purposes. Specific terms and conditions apply to tour bookings, including:

• Pricing is subject to change without notice until booking is confirmed
• Availability is not guaranteed until payment is received
• Itineraries may be modified due to weather, safety concerns, or other factors
• Participants must meet physical requirements specified for each tour
• Travel insurance is strongly recommended for all bookings

Cancellation Policy

Our standard cancellation policy applies to all bookings:

• Cancellations 60+ days before departure: Full refund minus processing fee
• Cancellations 30-59 days before departure: 50% refund
• Cancellations less than 30 days before departure: No refund

We reserve the right to cancel any tour due to insufficient enrollment, weather conditions, or safety concerns. In such cases, you will receive a full refund or the option to reschedule.

Liability Limitations

Outdoor activities involve inherent risks. By participating in our tours, you acknowledge and accept these risks. gentle-sparrow is not liable for:

• Injuries, accidents, or health issues that may occur during tours
• Loss, theft, or damage to personal belongings
• Delays or changes to itineraries due to circumstances beyond our control
• Actions or omissions of third-party service providers

Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, secure, or error-free.

Indemnification

You agree to indemnify and hold harmless gentle-sparrow, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.

Governing Law

These Terms of Use are governed by the laws of the Province of British Columbia, Canada. Any disputes arising from these terms shall be resolved in the courts of British Columbia.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the new terms.

Severability

If any provision of these Terms of Use is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:

gentle-sparrow
245 Adventure Way, Suite 300
Vancouver, BC V6B 2K8
Canada
[email protected]